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Authors: Philip G. Zimbardo, Stanford University; John N. Boyd, Stanford University Publication: Journal of Personality and Social Psychology Year: 1999 Focus Area: Profile, Prevention, Emotion, Decision Making Relevance: An accurate assessment of time perspective, a process that influences decision making, could help identify characteristics of fraud victims that make them particularly vulnerable to scams. This […]
Authors: R.B. Zajonc, University of Michigan Publication: American Psychologist Year: 1980 Focus Area: Decision making, Persuasion, Prevention Relevance: Emotions are difficult to untangle from decision making processes, so it is essential to understand their influences, both conscious and subconscious. For example, people make rapid decisions about whether they like or trust a new acquaintance using […]
Authors: Kathleen D. Vohs, University of Minnesota; Ronald J. Faber, University of Minnesota Publication: Journal of Consumer Research Year: 2007 Focus Area: Persuasion, Prevention, Decision Making Relevance: If victimization by fraud is seen as a type of impulse purchase, people who tend to make impulse purchases may be uniquely vulnerable to scams. The concept of […]
Authors: Deborah A. Small, University of Pennsylvania; George Loewenstein, Carnegie Mellon University; Paul Slovic, Decision Research Year: 2005 Focus Area: Persuasion, Prevention, Emotion, Decision Making Relevance: Frauds may take advantage of sympathy to extract money from their targets – yet another example of the emotional component of decision making. Fraud prevention programs may also use […]
Authors: Paul Slovic, Decision Research; Melissa Finucane, Decision Research; Ellen Peters, Decision Research; Donald G. MacGregor, Decision Research Publication: T. Gilovich, D. Griffin, & D. Kahneman, (Eds.), Intuitive Judgment: Heuristics and Biases. Cambridge University Press Year: 2003 Focus Area: Decision making, Emotion Relevance: Affective preferences guide decision making and can be deeply entrenched. The reliance […]
Authors: Paul Slovic, Decision Research; Melissa L. Finucane, Center for Health Research, Hawaii; Ellen Peters, Decision Research; Donald G. MacGregor, Decision Research Publication: American Institute for Economic Research (symposium paper) Year: 2002 Focus Area: Decision Making, Prevention, Emotion Relevance: This article presents a readable and comprehensive review of the affect heuristic – the tendency to […]
Authors: Baba Shiv, Stanford University; George Loewenstein, Carnegie Mellon University; Antoine Bechara, University of Iowa; Hanna Damasio, University of Iowa; Antonio R. Damasio, University of Iowa Publication: Psychological Science Year: 2006 Focus Area: Decision Making, Emotion, Consumer Behavior Relevance: People use both rational thought and emotion to evaluate risk as they make decisions. Further insight […]
Authors: Baba Shiv, University of Iowa; Alexander Fedorikhan, Washington State University Publication: Journal of Consumer Research Year: 1999 Focus Area: Persuasion, Decision Making, Emotion Relevance: The products offered to people in scams, as well as the presentation of these products, may appeal to victims’ emotions. If victims are preoccupied with other mental tasks – if […]
Authors: J. Edward Russo, Cornell University; Kurt A. Carlson, Duke University; Margaret G. Meloy, The Pennsylvania State University Publication: Psychological Science Year: 2006 Focus Area: Persuasion, Emotion, Decision Making Relevance: People may become involved in scams that they would not rationally choose to participate in. The ways in which fraudsters present information to their victims […]
Authors: Rajagopal Raghunathan, New York University; and Michel Tuan Pham, Columbia University Publication: Organizational Behavior and Human Decision Processes Year: 1999 Focus Area: Emotion, Decision Making Relevance: Risk and reward expectations are essential components of fraud schemes, and the effect of emotion on victims’ decision can determine their vulnerability to particular types of scams as […]